Retail Sector & Shopping malls

Shopping for comfort

Wayfinding for customers

Search for locations and get visualized directions

User statistics

Gain insights into your customer’s behavior and adapt

Targeted advertisements

Send customers notifications based on age, gender etc… regarding sales

Improved customer service

Create a direct line between the customer and personnel

Highly adaptable

Nearly limitless ways to integrate our solutions to the client’s needs

Asset tracking

Keep tabs on equipment used by staff

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Indoor navigation through Bluetooth beacons

To help people navigate indoors through our mobile app, we use Bluetooth low energy (BLE) devices.

Through triangulation we can pinpoint the customers location and direct them to the desired location through a visualized pathway on the screen.

Based on the customer’s location, it’s possible to send them relevant ads, for example about sales nearby.

How it could work

Out shopping
The app is active and you pass by a shop
Customer's location
Based on your location the app checks for any sales nearby
Receive a notification
You receive a notification about a sale on hats in a nearby shop
Cash in
Go and get yourself a fabulous hat!

Making shopping as convenient as possible

The global shopping scene is going through a drastic change, as e-commerce is steadily on the rise. This, of course, doesn’t mean that shopping centre’s will disappear any time soon, but it does mean that they need to keep up. Making the customer’s experience as pleasant as possible is of the utmost importance. This is why having integrated wayfinding solutions is essential to keep a loyal customer base.

Enriching the customers’ experience enrichens you!

-15 to 25%

Companies that use tools like customer journey maps reduce their cost of service by 15-20%.


Customer-centric companies are 60% more profitable than companies that don’t focus on customers.

Source: Forbes

Use Cases for Service Industries


Start using 3D Wayfinder today

Our sales team can help you find the best wayfinding for you or for your customer