Vilnius Airport

Vilnius Airport is the largest commercial airport in Lithuania. In 2020, Vilnius Airport welcomed 1.3 million passengers and in 2024 this number was 4.8 million passengers. The Airport occupies an area of 326 ha, and the length of the airfield perimeter is 10.54 km. The airport is located on a plateau in the south of Vilnius. It is only 7 km or 15 minutes drive by car from the centre of the capital. The airport provides aviation and non-aviation services to national and foreign economic entities, as well as natural persons. 2024 Vilnius Airport built new beautiful terminal.

Overview

Vilnius Airport faces a familiar yet sensitive challenge for travelers: getting to the right flight on time while gates, check-in lines and security corridors change dynamically, and passengers must be routed to either Schengen or non-Schengen areas. 3D Wayfinder solves this with an integrated experience that combines an interactive 3D map, indoor navigation, and real-time flight information on both kiosk terminals and a QR-code map for smartphones.

Real-Time Data Integration

All information, what normally displayed on screens, such as flight numbers, destinations, departure times, check-in desks and gates, are also visible in the 3D Wayfinder system. Any changes to flight data are automatically transferred to the 3D Wayfinder interface, so passengers can see not only when and from which gate their flight will depart, but also a dynamically calculated route that reflects the current situation.

Interactive 3D Map & Schengen-Aware Navigation

The 3D map acts as a real-time navigation graph. Check-in desks and gates are linked to routes that display step-by-step instructions before and after security. When the gate changes, the system immediately changes the route. When check-in opens, the user immediately sees where to go. Importantly, the navigation distinguishes between Schengen and non-Schengen flows.

Commerce & On-Map Promotions

In addition to route finding, the map links to service points and adds branded pins and location-based offers. As travelers follow their route, they can discover nearby shops or cafes and their offers, which will be displayed on the map both on their phone and at kiosks.

Vilnius Airport has received a high-quality and suitable solution. The combination of a 3D map, real-time flight data and real-time changing routes increases the confidence of airport visitors in arriving at the gate on time. Also, a clear division of Schengen and non-Schengen junctions reduces wrong turns among airport visitors. The airport benefits from operational clarity and the confidence that passengers will get to the plane on time. It also benefits from a new advertising channel and passengers get a more relaxed and understandable experience visiting the airport.